State-wide equipment program




1300 747 937

03 5333 8111

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SWEP provides assistive technology that enhances independence, facilitate community participation.

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SWEP provides support to the prescribers and facilitates access to the recommended assistive technology.

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SWEP provides support and advice to our suppliers about our processes and requirements.

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How to Contact us

We operate during normal business hours from 8.30am – 5.00pm Monday to Friday with an after-hours service for emergency breakdowns.

P: 1300 747 937 (1300 PH SWEP) or 03 5333 8100 

F:  03 5333 8111  E:

Postal Address 

State-wide Equipment Program

PO Box 1993
Bakery Hill, VIC 3354 

Provide Feedback

SWEP welcomes feedback about the services we provide, including compliments, suggestions and complaints. Your constructive feedback tells us what you value about SWEP and the work we do, as well as helps us to identify areas for improvement. Find more information on providing feedback

Appeal a decision

If you believe that SWEP has incorrectly declined an application for assistance, either partially or fully, you are encouraged to contact your prescriber and ask them to contact SWEP on your behalf to discuss and clarify the reasons for the decision. Find more information on appealing a decision.

You can also contact us by filling out and submitting the form below.