Call us on
1300 747 937

How our Empower Care Team can support privately funded consumers

We are committed to ensuring a seamless process for all consumers and private entities,  providing direct access to our Empower Care team, to support you with all of your equipment, product, repair and hire needs - please phone our team on 1300 747 937 between 8.30 a.m. - 5.00 p.m. Monday to Friday.  

  • To view our broad range of available Continence Products - I refer you to our catalogue here 
  •  If you require an Emergency After-Hours equipment repair please contact 1300 747 937 (Option 1) any time (24/7 - 365 days per year) where  you can speak with our 'on call'  team member can support you in addressing your emergency situation/repair 

  • If you have any feedback regarding our service please visit our 'providing feedback' page here 

Prior to placing an order for you, the Empower Care team will request payment for the services you require.

Payment options are available via Credit, Debit card or B-Pay (upon issue of an invoice).  A receipt will then be provided to you in a timely manner.

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