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SWEP Prescriber Communique - Supplier Receivership

24 April 2017

SWEP has been advised that the equipment manufacturer/supplier, KCare, has entered receivership and ceased to trade.

KCare subsidiary entities are also affected, including Mobile Repairs VHHE (VHHE).

VHHE has previously been contracted by SWEP to supply a range of wheeled walkers, manual wheelchairs and scooters. VHHE are not able to fulfil any orders and SWEP has ceased to place orders for equipment or equipment modifications with VHHE.

The circumstances are beyond our control, but we have identified alternative suppliers and are working to establish contractual arrangements and restore supply of the equipment. A number of equipment and equipment modification orders placed with VHHE over the past few months remain unfulfilled and we will redirect them to the relevant alternative supplier when the arrangements are confirmed.

In some cases equipment prices may vary, exceeding the SWEP subsidy or the NDIA approved expenditure amount. SWEP will take all reasonable steps to constrain impacts on our clients, however we may have to confirm additional funding, which may cause additional delay in supply. You and your clients will be contacted if their applications are affected.

Please contact us on 1300 747 937 if you require further clarification.

 


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