Due to a fire at Heartway's Taiwan warehouse in April 2018, we have been advised Heartway will not be supplying any parts until after September 2018 which will impact on repairs currently being undertaken or future repairs of consumers' equipment.
SWEP's contracted repairer, Chemtronics, has some parts from equipment held for reissue that can be reused. SWEP and/or Chemtronics will advise clients affected at the time of any likely delays.