Dear Prescribers,
Thank you all for your patience, co-operation and feedback over recent months following the rollout of the new website, particularly while we have worked with our Web Designer to rectify any issues.
Excitement from prescribers around the re-launch has been encouraging, particularly as identified issues have been readily resolved, so thank you to for embracing this technological change and providing feedback to us.
The prescriber dashboard enables you to verify and up-date your contact details. It is important that your prescribing organisation's full details including, name, address and phone/email details are updated. This will avoid the need for SWEP to contact you to verify missing information. You can now submit requests to have your credentialing level changed through the website, and also log in to track status of the applications that you have lodged via the website.
As we have implemented full online submission of applications as of 1 July, 2016, we had expected that all prescribers should have logged into the new website. However, there are still a number of registered prescribers who have not logged onto the website for the first time. We urge you to do so immediately in order for you to be able to continue to submit applications for your clients. As of July 1, 2016 SWEP will only accept applications submitted via our website, (which means that you will no longer be able to lodge applications by mail, email or fax). If you are experiencing technical issues that are stopping you from transitioning to on-line submission, please contact our team at swepimt@bhs.org.au immediately so we can help rectify the problem. On a case by case basis we will make alternate short term arrangements with you to submit applications to us so that clients are not disadvantaged, however, you should note that any interim arrangements really will be short term only.
For those SWEP registered prescribers who are yet to log in, please note that you are not required to re-register as a new prescriber with SWEP via the new website - your registration details have already been exported. Your username is either your primary email address or your SWEP prescriber ID. Once logged in you can edit your password. If you have changed your primary email address (i.e. the address you were using when you first registered with SWEP) and are experiencing any difficulties please refer to our website FAQ, to help you through the process here.
We now have a dedicated team responding to daily website queries, so please do not hesitate to contact SWEP for assistance on 1300 747 937 or email swepimt@bhs.org.au .
Kind Regards,
SWEP IMT
