There are maximum subsidy levels for each AT item category. If the subsidy does not cover the full cost of the AT item, you or a third party will need to pay the remainder. AT item subsidies can be found under Available AT items and Subsidy.
You are eligible for funding if you:
Please talk to your local health care professional about finding a SWEP registered AT Practitioner near you.
Phone: 1300 PH SWEP (1300 747 937) and one of the SWEP staff will organise to get the AT item repaired for you.
SWEP and Chemtronics provide an emergency After-hours service 24 hours per day, every day of the year including public holidays. When you call 1300 PH SWEP (1300 747 937) during normal business hours please press 1 to talk to a member of our repairs team. Outside of normal business hours you will be directed to the After-hours Emergency Service which is manned by SWEP staff.
SWEP retains ownership of the AT item that is able to be reissued when SWEP has
contributed more than 50% towards the cost of the AT item.
Feedback can be provided in the
following ways:
Please see the A&EP AT items & Available Subsidy section or call SWEP on 1300
PH SWEP (1300 747 937) or (03) 5333 8100 for further information.