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SWEP Communique - NDIS Assistive Technology (AT) Working Arrangements Update

16 July 2019
Dear AT Practitioners,
 
As detailed in a recently released communique, the way NDIS applications are processed has now changed and all new AT requests for NDIS participants should now be lodged directly with the NDIS.
The ability to lodge AT applications for NDIS participants within the SWEP portal has subsequently been disabled, along with the ability to submit any applications that may still be sitting in a 'draft'  status.

SWEP Communique - Database Outage

10 July 2019

SWEP would like to advise we will be having scheduled outage on, Friday 12th July between 8:00 pm - 10:30pm.  

If you are logged into the database, you will be logged out. Please ensure you log out prior to 8pm and save anything that you were working on.

If you have any queries you can email swepimt@bhs.org.au


SWEP Communique - Bed stick update

9 July 2019
Update to the SWEP funding of Bed sticks

SWEP acknowledges that there are risks related to the use of single point sticks, or bed sticks without a ball top.
As a result, SWEP will no longer be providing subsidy funding for certain bed sticks.

Please click here to see the bed sticks that are and are not available

SWEP Communique - Bed stick update

9 July 2019

Update to the SWEP funding of Bed sticks

 
SWEP acknowledges that there are risks related to the use of single point sticks, or bed sticks without a ball top.
As a result, SWEP will no longer be providing subsidy funding for certain bed sticks.
 
Please click here to see the bed sticks that are and are not available.

SWEP Communique - Database Outage

21 June 2019
SWEP would like to advise we will be having scheduled outage on, Friday 21st June between 8:00 pm - 10:30pm.  
 
If you are logged into the database, you will be logged out. Please ensure you log out prior to 8pm and save anything that you were working on.
 
If you have any queries you can email swepimt@bhs.org.au

SWEP - NDIS Assistive Technology (AT) Working Arrangements Communique

20 June 2019

We have been working with the National Disability Insurance Agency (NDIA) to support Victorian participants since 2013.

Although the way NDIA applications are processed will change from July 1, SWEP will still provide quality and best value Assistive Technology, maintenance and repairs and support from qualified and experienced staff.

SWEP - NDIS Assistive Technology (AT) Working Arrangements Communique

20 June 2019

We have been working with the National Disability Insurance Agency (NDIA) to support Victorian participants since 2013.

Although the way NDIA applications are processed will change from July 1, SWEP will still provide quality and best value Assistive Technology, maintenance and repairs and support from qualified and experienced staff.

Performance Report Card May 2019

14 June 2019
We have collated the data for May 2019 and presented the achievements of each program for this month. Every month we will provide information about each program.

SWEP Communique - Database Outage

31 May 2019
SWEP would like to advise we will be having scheduled outage on, Friday 31st May between 8:00 pm - 10:30pm.  

SWEP Communique - Home Modification Builder Query

28 May 2019
We would like to advise that SWEP are aware of the recent news stories released relating to work undertaken by Maker Constructions and have undertaken an internal investigation into this particular case.
 
SWEP can confirm, that at this particular time, all quotations from the builder in question will continue to be accepted.
 
Kind regards,
The SWEP Management Team

SWEP Communique - Database Outage

24 May 2019
SWEP would like to advise we will be having scheduled outage on, Friday 24th May between 8:00 pm - 10:30pm.  

SWEP Communique - Database Outage

17 May 2019
SWEP would like to advise we will be having scheduled outage on, Friday 17th May between 8:00 pm - 10:30pm.

SWEP Communique - Non-contracted Continence items

13 May 2019

SWEP has recently extended the contract with Independence Australia for continence products for a further 12 months. We have updated our database to reflect the most up-to-date contract items available. As part of the up-date we have removed all non-contracted, inactive and discontinued items from the database.

We have also revamped the non-contracted items picklist codes. If you require an item that is not contracted you will need to select the relevant code from the non-contracted items picklist codes and provide a quote from the supplier of your choice.  This will apply to all applications and phone orders.

SWEP Communique - Database Outage

9 May 2019
SWEP would like to advise we will be having scheduled outage on, Friday 10th May between 8:00 pm - 10:30pm.  

SWEP Communique - Database Updates

8 May 2019

SWEP has recently updated our Quotable Picklist items. This has meant a change in some Picklist codes and descriptions and an overall reduction in the number of options.

These Picklist codes will need to be selected for non-contracted or priced items.  Any application that you have in draft (prior to submission to SWEP), has had the old quotable picklist number removed.   We apologise that this has recently caused some issues, resulting in an inability to submit the application even though you have selected a new picklist item. This should now be rectified, however if you do experience any further issues please contact our SWEP IM&T Team on PH 1300 747 937 Option 5.

Communique - State-wide Equipment Program (SWEP) Oxygen supply

8 May 2019

After many months of deliberation and quite an extensive tender and procurement process, SWEP would like to announce that Supagas has been contracted to supply oxygen for our Domiciliary Oxygen Program from July 1, 2019.

Our transition planning is based around minimal interruption for consumers and we are working with our suppliers to ensure that the new equipment is installed, and consumers are confident about using it, prior to removal of the Air Liquide Healthcare oxygen equipment.  Please rest assured, there will be no changes to the 'package' of oxygen equipment that consumers are currently using.

SWEP Communique-Chemtronics Employment Opportunity Update

6 May 2019
We are excited to let you know that Chemtronics has appointed Niharika Dhillon to the AT Practitioner role at our reissue warehouse in Thomastown. Niharika will take on Sarah's role whilst she is on maternity leave to support practitioners and consumers with the provision of expert advice on the suitability of reissue equipment and customisation options.

SWEP Communique - Database Outage Tonight

3 May 2019
SWEP would like to advise we will be having scheduled outage tonight, Friday 3rd May between 8:00 pm - 10:30pm.  

If you are logged into the database, you will be logged out. Please ensure you log out prior to 8pm and save anything that you were working on.

If you have any queries you can email swepimt@bhs.org.au

Performance Report Card April 2019

1 May 2019
We have collated the data for April 2019 and presented the achievements of each program for this month. Every month we will provide information about each program.

SWEP Communique - New Contracted Items and Portal

24 April 2019

With the recent introduction of our new contracted suppliers to the portal, you would have noticed many changes to how you can select items for your consumer.

SWEP Communique - New Database

18 April 2019
SWEP would like to advise we will be having scheduled outage tonight, Friday 19th April between 8:00 pm - 10:30pm.  

If you are logged into the database, you will be logged out. Please ensure you log out prior to 8pm and save anything that you were working on.

If you have any queries you can email swepimt@bhs.org.au

SWEP Communique - SWEP update regarding review of the Home Modifications Panel

17 April 2019

Following development of a revised operating model for its administration of Home Modifications, the State-wide Equipment Program (SWEP) established a panel of providers, known as the SWEP Builders and Tradespersons Panel. An open Expression of Interest process was undertaken and the Panel commenced operation in October 2017.

At its outset, the SWEP Builders and Tradespersons Panel sought improved reliability, accessibility, safety, capability, accountability, value and consumer outcomes in home modifications and greater protection for home owners. SWEP wishes to acknowledge the enthusiasm, commitment and support the SWEP Builders and Tradespersons Panel have provided to SWEP and our consumers since inception.

Following significant feedback and analysis of the Panel arrangement, SWEP has subsequently undertaken an extensive review of the SWEP Builders & Tradespersons Panel.  Factors impacting the Panel have been varied, and both external and internal stakeholder feedback has been considered in this review. Common themes as well as stakeholder specific issues have emerged.

SWEP Communique - New Database #29

12 April 2019

SWEP would like to advise we will be having scheduled outage tonight, Friday 12th April between 8:00 pm - 10:30pm.  

If you are logged into the database, you will be logged out. Please ensure you log out prior to 8pm and save anything that you were working on.

If you have any queries you can email swepimt@bhs.org.au

Easter Closure

8 April 2019

The State-wide Equipment Program (SWEP) will close over the Easter/Anzac Day period from 5.00 p.m. on Thursday 18 April until 8.30 a.m. on Monday, 29 April, 2019.

During this closure, telephone messages can be left on our main line by phoning 1300 747 937.   A small number of staff will be working throughout the closure to respond to urgent messages, email enquiries and to continue application processing. 

Performance Report Card March 2019

1 April 2019
We have collated the data for March 2019 and presented the achievements of each program for this month. Every month we will provide information about each program.


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