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SWEP Communique - Contacting the State-wide Equipment Program (SWEP) as the CORONAVIRUS (COVID-19) Situation Evolves

1 April 2020
As the rapidly changing COVID-19 situation evolves and as the Victorian Government introduces stricter social distancing laws, SWEP has now taken further measures to allow for our entire workforce to work from home, whilst maintaining continuity of services for our consumers.  

Within the next two business days our phone system will revert to mobile phones, which will be manned remotely.     You can still reach us on 1300 747 937, where two dedicated team members will take urgent messages to pass onto the applicable teams.    

SWEP Communique - COVID-19 Oxygen Supply

26 March 2020

Dear Practitioners

SWEP have been working with our Clinical Advisors to ensure we have measures in place to support our consumers and practitioners as we navigate the challenges presenting with the COVID virus.

Wherever possible, compliance to TSANZ Position Paper recommendations for home oxygen supply should be maintained. We do understand that some services are now being prioritized around COVID-19 and are implementing processes to ensure your patients are not at risk and that we ensure continuity of supply with oxygen equipment.

SWEP Communique - COVID-19 Continence Supply

26 March 2020

Dear Practitioners

SWEP have been working to ensure we have measures in place to support our consumers and Practitioners as we navigate the challenges presenting with the COVID pandemic.

Wherever possible, compliance with SWEP normal processes should be adhered to. SWEP recognises that many organisations will not be operating within business as usual practice.

SWEP are implementing processes to ensure our consumers are not compromised and that we ensure continuity of supply for continence items where we can.

CORONAVIRUS (COVID-19) Update

25 March 2020
As the rapidly changing COVID-19 situation evolves, we wanted to let you know that the State-wide Equipment Program (SWEP), is still operating. We are finding different ways of working to ensure that we can continue to meet your needs with many of our staff working from home as of this week.

SWEP Communique - Orthotics Update March 2020

17 March 2020

Dear AT Practitioner

This communique includes information for you about:

  • What can be funded by the Victorian Aids & Equipment Program (VA&EP)
  • Clarification about fitting and shipping charges
  • Use of the SWEP quotation template
  • Changes to inclusion of AOPA registration number on quotation template (where relevant) 'Grandfather' clause for applications received prior to January 1, 2020.

This communique follows on from the information we provided to you in late November 2019. We
received valuable feedback at that time and wish to provide some further updates. We hope this makes
it clearer to understand what you can apply for and who is eligible for assistance through VA&EP. SWEP
is committed to providing equitable access to eligible Victorians across all equipment categories and
these changes have been made accordingly.

Changes to the way NDIS Participants access SWEP Services

12 March 2020
Changes to the way NDIS Participants access SWEP Services 
(Effective March 2020)

Dear NDIS Participant,

The State-wide Equipment Program (SWEP), continues to deliver a 'one stop shop' to meet your ongoing
equipment, repair & maintenance and consumable needs.

2019 SWEP Consumer Satisfaction Survey

19 February 2020

Annually we ask consumers, after they have received and used their Assistive Technology, to tell us how satisfied they are overall with their SWEP experience

We have again exceeded our target of at least 85% satisfaction rate as set by the Department of Health and Human Services and this has been our best year ever!

Click here to see the full results

SWEP Database Outage

19 December 2019
SWEP would like to advise that we will be having a scheduled outage to our application database on Friday 20th December  8pm - 10pm.

The Lymphoedema Practitioners Education Group of Victoria - An invitation

18 December 2019

The Lymphoedema Practitioners Education Group of Victoria

 

Invites you to a Continuing Professional Development event.

Christmas Closure

16 December 2019
The State-wide Equipment Program (SWEP) will close over the Christmas period from 5.00 p.m. on Tuesday, 24 December 2019 until 8.30 a.m. on Thursday, 2 January 2020. 

An emergency repair service will be available during this period by phoning SWEP on 1300 747 937 and selecting the 'press 1' option. If your query is not urgent, you can leave a message on our message bank by selecting the 'press 2' option and we will call you back when we return. 

SWEP e-News for Consumers

16 December 2019
If you would like to view this news letter please click here

SWEP Communique - Updated Standard for Practitioner Registration and Credentialing

12 December 2019

SWEP is committed to ongoing quality and improvement, and we are pleased to advise that we have reviewed and updated The Standard for registration and credentialing with SWEP. We believe these changes will make it much easier for practitioners to understand what is required of them and to navigate the resources and application types. 

This Standard has been released and is now published on the SWEP website https://swep.bhs.org.au

SWEP Database Outage

6 December 2019
SWEP would like to advise that we will be having a scheduled outage to our application database tonight 8pm - 10pm Friday 6th December.

SWEP Communique - Reminder to Update your TAC Preferences

4 December 2019
As per our communique released on the 25th of September, SWEP have partnered with the Transport Accident Commission (TAC) to provide a registration and credentialing service for all Occupational Therapists (OT's) currently providing services to the TAC. 
 
As part of this partnership, SWEP are sharing with the TAC information about the work location, contact details and credentialing levels of our registered OT's to enable the TAC to contact you and determine if you have the capacity to provide TAC services in your area.

Performance Report Card November 2019

2 December 2019
We have collated the data for November 2019 and presented the achievements of each program for this month. Every month we will provide information about each program.

SWEP Communique - Orthoses Update

29 November 2019

Dear AT Practitioner


We are writing to you to clarify Victorian Aids & Equipment Program (VA&EP) funding availability for the Orthoses category.

 

We have reviewed current practice in relation to our orthoses application management following the release of the VA&EP Operational Policies (July 2019) and the SWEP team's organisational restructure. In addition, we have consulted with professional associations and our Clinical Advisors.

SWEP Database Outage

8 November 2019
SWEP would like to advise that we will be having a scheduled outage to our application database tonight 8pm - 10pm Friday 8th of November.

Performance Report Card October 2019

1 November 2019
We have collated the data for October 2019 and presented the achievements of each program for this month. Every month we will provide information about each program.

SWEP Database Outage

30 October 2019
SWEP would like to advise that we will be having a scheduled outage to our application database tonight 8pm - 10pm Wednesday 30th October.

Medical Grade Sheepskin to be added to SWEP picklist

28 October 2019

The Statewide Equipment Program (SWEP) is committed to providing consumers with access to a range of assistive technology items that are evidence based and suitable for various environments and presenting scenarios  

SWEP Communique - Updating Practitioner Organisation Details

25 October 2019

As per our communique released on the 25th of September, SWEP have partnered with the Transport Accident Commission (TAC) to provide a registration and credentialing service for all Occupational Therapists (OT's) currently providing services to the TAC. 

 

As part of this service, the TAC have access to a SWEP 'geo-locator' tool that facilitates the matching of suitably qualified and skilled OT's with TAC consumers.

SWEP Communique - Independence Australia Closure - Change of Date

23 October 2019

Change of Date - Independence Australia Closure 8th Nov - 12th Nov 2019

Further to our communique released on the 15th of October, SWEP have been notified that the upgrade of Independence Australias online web store has now been delayed until November.

SWEP Communique - Supra-plus catheters update

16 October 2019

Dear Continence Practitioners,                       

On the 29th August, I wrote to you advising that SWEP was unable to fund open tip / supra-plus catheters for urethral use if this was not part of the items' TGA approval or manufacturer guidelines.

Some of you have raised concerns about how this might impact your clients who have had a lot of success with these catheters being used urethrally.

SWEP Communique - Laryngectomy Consumables Program - Online Applications

16 October 2019
SWEP is pleased to announce that applications for funding assistance through the Laryngectomy Consumables Program can now be submitted online.  As such, paper applications for this program will no longer be accepted after October 31, 2019.

SWEP Communique - Independence Australia Closure

15 October 2019

Independence Australia Closure 18th  - 22nd October 2019

Independence Australia have advised that they will be updating their online web store this month. As a result, the online store and Customer Service Centre will be closed from 4pm on Friday the 18th of October and will reopen at 8am on Tuesday the 22nd of October 2019.


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