How to check your eligibility for support from the Victorian Aids & Equipment Program

The questions below will help you determine your eligibility for support. The green boxes mean you continue onto the next question, the red boxes may advise you to seek further clarification to see if you are eligible to apply for support from the Aids and Equipment Program.

1. To be eligible for support from our programs you must:

be a permanent resident in Victoria or
hold an Australian Government Visa or
be an Asylum seeker or
hold a temporary protection Visa

And

Have a disability of a permanent nature or are frail aged and living at home

Yes

to both - go to question 2

No

   to either - please call SWEP PH: 1300 747 937 (select option 6)
   to discuss your eligibility with our Customer Service Team. If you
              are not eligible for support through our programs, you may be
              able to access support through other Assistive Technology Programs

2. If you have been treated as a public hospital in-patient, have you been discharged for more than 30 days?

Yes

   go to question 3

No

you may still be eligible to apply after the 30 day discharge period. Please call
SWEP PH: 1300 747 937 (select option 6) to discuss your eligibility with our
           Customer Service Team.

3. Are you pursuing a claim in respect of your disability with any of the following:

Victorian WorkCover Authority (VWA)
Transport Accident Commission (TAC)
Legal Compensation Claim

No

to all of the above - go to question 4

Yes

to any of the above - please call SWEP PH: 1300 747 937 (select option 6) to
discuss your eligibility with our Customer Service Team.

4. Are you under the age of 65?

No

go to question 5

Yes

go to question 4a

4a. Are you a Participant receiving support from the NDIS?

No

go to question 5

Yes

If you are an NDIS participant please contact our Safety Link Assist (SLA)Team on PH: 1800 995 009 to discuss how we can support you.

5. Do you hold a Department of Veterans Affairs card (DVA)?

No

go to question 6

Yes

Gold Card holders are only eligible to apply for a power wheelchair or a scooter.

6. Are you receiving an Australian Government Home Care Level Package?

No

you may be eligible to apply for support through our programs.
*If you have private health insurance see below

Yes

If you are recipient of a Level 1 or 2 package, you may still be eligible for
support through our programs. If you are a recipient of a Level 3 or 4 package,
   you may still be able to apply for home modifications, a power wheelchair/
       scooter.

*Please note: you have private health insurance your fund may assist to cover the costs of the AT item either in part or in full. If they do not cover the total cost or they decline to cover the AT item requested you may be eligible to apply for support through our programs