What is the SWEP Registration system?
All AT Practitioners (allied health, nursing, and respiratory physicians) must be registered with SWEP in order to have applications accepted and acted upon. AT Practitioners will be registered as individuals and not as organisations.
All SWEP AT Practitioners will be allocated a traffic light colour which relates to the level of recognition SWEP gives to their experience and further education.
A "Green" AT Practitioner can apply for commonly used AT items for consumers considered as non-complex.
An "Amber" AT Practitioner will have a higher level of expertise and education. The AT items and consumers they can apply for are more complex.
A "Red" AT Practitioner is recognised as an expert in their field. Applications requiring the expertise of these AT Practitioners will be the most complicated, and the consumers the most complex.
How do I submit an application?
Once the assessment is completed, you will need to apply electronically using the steps listed below.
If you have not utilised SWEP before, you must first click here to register.
Once your registration has been approved to submit an application:
- Log in with your user name - https://swep.service-now.com/csm
- From the home page choose Complete and Manage Applications for Assistive Technology
- Then choose Create a New Application for Assistive Technology
- Complete firstly the application tab details includingg selecting a category
- Continue to fill out the sections required by going through the tabs on the left hand side
- Submit your application (N.B. If you are a lower level AT Practitioner prescribing higher level Assistive Technology a higher level AT Practitioner will need to co-sign your application.)
- SWEP AT Practitioner Portal User Guide here
Useful AT Practitioner Links
Australian Charter of Healthcare Rights
The Australian Charter of Healthcare Rights describes the rights of people using the Australian healthcare system. In the SWEP context, a person's healthcare provider is the AT Practitioner who assessed their needs and made an application for AT item(s) to SWEP.
Healthcare providers/AT Practitioners must discuss rights and responsibilities under the Australian Charter of Healthcare Rights with their patients. You can download a summary of the Charter using the links below. You can find out more about the Charter at
Australian Charter of Healthcare Rights (second edition) - A4 Accessible | Australian Commission on Safety and Quality in Health Care
Privacy Policy
For AT Practitioners
Once you are approved for SWEP Registration, you will be provided with a unique AT Practitioner number to use. AT Practitioners need to be aware that the login details assigned to you and authorisation details are private and confidential and must only ever be used by yourself. When an application is submitted to SWEP the authorising AT Practitioner is solely accountable for the assessment, recommendation and outcome of the script.
