For AT Practitioners

SWEP endorses the use of a consumer centred approach to all assessment and Assistive Technology (AT) solutions. It is assumed that prior to approaching SWEP, the AT Practitioner has undertaken a consumer centred assessment which has indicated that assistive technology may help in optimising consumer outcomes.

AT Practitioners must have the stipulated professional qualification to prescribe different types of assistive technology. These items are listed in the following programs:
N.B. The links below lead to consumer-centred program pages and only give a brief overview of the types of AT items available. For more details, please see the Picklist and Catalogue section.

What is the SWEP Registration system?

All AT Practitioners (allied health, nursing, and respiratory physicians) must be registered with SWEP in order to have applications accepted and acted upon. AT Practitioners will be registered as individuals and not as organisations.

All SWEP AT Practitioners will be allocated a traffic light colour which relates to the level of recognition SWEP gives to their experience and further education.

A "Green" AT Practitioner can apply for commonly used AT items for consumers considered as non-complex.
An "Amber" AT Practitioner will have a higher level of expertise and education. The AT items and consumers they can apply for are more complex.
A "Red" AT Practitioner is recognised as an expert in their field. Applications requiring the expertise of these AT Practitioners will be the most complicated, and the consumers the most complex.
Click to view the SWEP Registration & Credentialing information.

How do I register with SWEP?

To start your registration process you are required to create a log in request for our database. You can do this by creating a new account through the AT Practitioner registration page

How do I submit an application?

Once the assessment is completed, you will need to submit the application electronically through the steps listed below.

If you have not utilised SWEP before you will first need to click here to register.

Once your registration has been approved to submit an application:
  • Log in with your user name - https://swep.service-now.com/csm
  • Choose Application at the top right hand corner
  • Fill out the consumer and AT item details
  • Fill in the form with the consumer details
  • Submit your application (N.B. If you are a lower level AT Practitioner prescribing higher level Assistive Technology a higher level AT Practitioner will need to co-sign your application.)

Useful AT Practitioner Links

Australian Charter of Healthcare Rights

The Australian Charter of Healthcare Rights describes the rights of people using the Australian healthcare system. In the SWEP context, a person's healthcare provider is the AT Practitioner who assessed their needs and made an application for AT item(s) to SWEP.

Healthcare providers/AT Practitioners must discuss rights and responsibilities under the Australian Charter of Healthcare Rights with their patients. You can download a summary of the Charter using the links below. You can find out more about the Charter at https://www2.health.vic.gov.au/about/participation-and-communication/australian-charter-healthcare-rights/about-the-charter.

Link to Australian Charter of Healthcare Rights - Summary

Link to Australian Charter of Healthcare Rights - Easy English

Privacy Policy

For Consumers

Your privacy is important to us.
It is SWEP's policy to respect your privacy regarding any information we may collect while operating our website. Accordingly, we have developed this privacy policy in order for you to understand how we collect, use, communicate, disclose and otherwise make use of personal information. We have outlined our privacy policy below.

  1. We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
  2. Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
  3. We will collect and use personal information solely for fulfilling those purposes specified by us and for other ancillary purposes, unless we obtain the consent of the individual concerned or as required by law.
  4. Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
  5. We will protect personal information by using reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
  6. We will make readily available to consumers information about our policies and practices relating to the management of personal information.
  7. We will only retain personal information for as long as necessary for the fulfilment of those purposes.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained. SWEP may change this privacy policy from time to time at SWEP's sole discretion.

For AT Practitioners

Once you are approved for SWEP Registration, you will be provided with a unique AT Practitioner number to use. AT Practitioners need to be aware that the login details assigned to you and authorisation details are private and confidential and must only ever be used by yourself. When an application is submitted to SWEP the authorising AT Practitioner is solely accountable for the assessment, recommendation and outcome of the script.
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