The
State-wide Equipment Program (SWEP) supports people with permanent or
long-term disability and the frail aged to receive and maintain the
assistive technology items (including home and vehicle modifications)
which they need for independence and improved quality of life. This
includes
For a copy of our brochure click here
For our latest news and updates on SWEP visit our BLOG page and watch our latest videos as well.
SWEP recently completed our annual Consumer Survey, which identifies how satisfied our consumers are with the equipment/products they have received and their overall experience with SWEP and our services.
We sincerely thank all survey participants and are delighted to share with you our results here
There are different eligiblity criteria for the range of programs that SWEP partners with. Please refer to the programs and services page to see what you are eligible for. You need to be assessed by an appropriate health professional/AT Practitioner from your local area who will help you determine the most suitable assistive technology (AT) item(s) or modification(s) needed, as well as which program or service you. This includes an assessment of whether you or your carer can safely use the AT item(s).
If you are applying to SWEP for the first time, you may need to complete the Eligibility Form with all your personal details. If so, you will need to make an appointment to see your treating doctor/specialist/AT Practitioner to complete the last page of the Eligibility Form on your behalf. This is to confirm that you are eligible to receive assistance from SWEP.
Are you moving interstate?
There are some differences between the aids and equipment schemes in each State and Territory. To ensure you can
make informed choices and are fully aware of available options, and to ensure your needs will be met when you move,
it is important to plan ahead. Generally, you will be able to take your assistive technology item(s)
with you when you move interstate. You should contact your current
'assistive technology' scheme as soon as possible to confirm what you
can take.
For more information, please click here.
Insurance for scooters, wheelchairs & vehicle modifications.
You may wish to discuss your insurance options with your current insurance company.
Collection
SWEP collects personal information such as your name, address and date of birth; information about your medical condition/disability; assistive technology/product needs; and information related to the management of your applications for funding.
Use
Your information is used by our staff (healthcare professionals), to provide you with the best care and AT solution.
Your referring Doctor or AT Practitioner (i.e. Respiratory Physician,
Physiotherapist, Occupational Therapist etc.) may access information
essential to the management of your applications.
Your information may also be used for other purposes such as quality
audits, research and training. Your identifying details are removed from
information used for these purposes.
Accuracy
Information is
added to your record each time you contact the State-wide Equipment
Program (SWEP). Please advise our Customer Service Team if your details
have changed to help us keep your information accurate and up to date.
If you believe that information held about you is not correct, you have the right to ask that it be corrected.
Protection
SWEP has a legal
and moral obligation to protect your privacy. Our staff are obliged to
comply with our policies about the collection, use, disclosure, storage
and disposal of consumer information. Database records, both paper and
electronic, are securely stored. Only authorised staff may access your
consumer information. SWEP retains records in line with legal
requirements.
How may you access your information
You have the right to access your consumer record under the Freedom of Information Act. A written application is required and you may be charged a fee. Please speak to a member of our team, who can advise of the right person to help you with this.
Your privacy is important to us.
It is SWEP's policy to respect your privacy regarding any information
we may collect while operating our website. Accordingly, we have
developed this privacy policy in order for you to understand how we
collect, use, communicate, disclose and otherwise make use of personal
information. We have outlined our privacy policy below.
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained. SWEP may change this privacy policy from time to time at SWEP's sole discretion.