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SWEP Database - Prescriber Communique #5 - Resolution to Database issues

4 July 2018

SWEP would like to thank you for your patience as we transition to the new database. Please see below the following issues that were identified in previous Communique.

  • Character or syntax errors -
An outage is required between 8pm-10pm, Tonight 4th July, 2018. If you are logged into the database, you will be logged out. Please ensure if you are working on an application prior to this save your application. 

  • Your organisation contact details -
SWEP have added functionality to fix this issue. If you commenced an application prior to updating your organisation details this will now feed into the application and allow you to progress.
If you need assistance on how to do this there is a guide on our website here.

Please bear with our staff as they are working through your requests for assistance as quickly as we can. You can email your query direct to swepimt@bhs.org.au

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