Dear
Practitioner,
We
would like to remind our Practitioners the importance of checking the reissue
database for equipment. Under the
Victorian Aids & Equipment Guidelines, Practitioners are required to source
re-issue as first option on all applications. Reissue applications are not waitlisted for funding and all applications
are processed within 10 days of receipt.
Note:
no consumer will be placed on the waiting list for the supply of new equipment
if it has been identified that a reissue item is available.
We
collect equipment daily from consumers which means the database is being
updated regularly with new items. Whether you are submitting a new application
or have a consumer on the waitlist we encourage you to review what's available.
Reserved
items with Chemtronics are held for 30 days and then released back to into the
reissue pool automatically. It's vital
to submit your application allowing 10 days for it to be processed prior to the
end of the 30-day period.
Chemtronics
refurbish the equipment and manage the reissue database. They are also able to modify/
customise equipment and provide a quote to submit with your application.
Sarah
Casey, Occupational Therapist, at Chemtronics works closely with SWEP to offer support
for Practitioners and consumers providing expert advice on suitability of
reissue equipment and customisation by appointment if required. Sarah has a wealth of knowledge in
particular around complex wheelchair and seating prescription as well as
pressure care management.
Tim
Belleville continues to provide expert technical support at Chemtronics also. Tim
is able to assist you with any database issues around navigating and
identifying the right equipment. To contact either Sarah or Tim
please call Chemtronics on PH: 9463 2888.
A link to the Reissue database and a user guide is available here on our website.
If you match a reissue item for your consumer:
Any queries please
email swep@bhs.org.au