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SWEP Communique - COVID Positive Oxygen in the home

5 November 2021

Dear Practitioner,

The Department of Health has been working with the State-wide Equipment Program (SWEP) team at Ballarat Health Services to provide a centralised process for oxygen supply and ensure we have a secure supply chain. This will be available from Monday the 8th November 2021. This will support the discharge of Covid positive patients who may still require oxygen and can be safely managed at home in line with the Medium Severity Covid Positive Pathway.

The process will allow for central management of oxygen supply across the state to ensure equitable access in line with the Health Emergency and Preparedness Response principles.

SWEP have provided a request form available as an editable PDF that can be emailed to the team with a longer-term online form to be made available in the near future - the form and further information is available on our website here.

The high-level process for request for oxygen will be as per the following;

  • Request to be approved by the treating physician and order request form submitted to SWEP before 3pm will guarantee next day delivery of oxygen units to the patient's home
  • Health services need to ensure that there is a support person at the patient's home to receive delivery


  • If required, portable oxygen can be provided as part of delivery to a patient's home (so that the support person can bring to the hospital when retrieving the patient) or to referring hospital to support the transport of the patient from the hospital to home so it's available for the patient when they are picked up to return home when transferring by private transport
  • Health Service to provide preliminary education to the patient about home oxygen and home monitoring SWEP team will coordinate home oxygen education about their oxygen equipment and provide contact details for the equipment
  • O2 co-ordinators to liaise with SWEP when oxygen units are no longer required and SWEP will then arrange collection - Collection form can be found on our website
  • Any communications to be referred to SWEP via swep@bhs.org.au  or via phone 1300 747 937 (1300 PH SWEP)/03 5333 8100 and select 'Covid oxygen program' option 
  • Any additional device kits required for patient care e.g. Oximeters/thermometers to be provided by the referring hospital or as part of current hospital protocol
  • The Department of Health will be invoiced directly by SWEP for the supply via the new process from the Monday 8th November 2021
  • Safer Care Victoria (SCV) and the Institute for Health Improvement (IHI) have been partnering with Victorian health services to refine an evidence-based model of care and accompanying resources to support safe use of oxygen at home. These resources will ensure appropriate parameters and processes for the safe use of oxygen in the context of COVID-19. More information will follow in coming weeks.
  • Please refer to Covid Positive Pathways Program for any additional guidance


If you have any queries you can email SWEP at swep@bhs.org.au


SWEP Management

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