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SWEP Communique - Consumer sign-off requirements on VA&EP documents

3 May 2022

Dear Suppliers and Practitioners,

Re:  Consumer sign-off requirements on VA&EP documents

Throughout the last two years, it has been necessary for SWEP to ease the requirements for Consumer Eligibility Form sign-off, Proof of Delivery (POD), Certificate of Completion (POC), Home and Vehicle Modification documentation.   This was due to the significant challenges for practitioners, suppliers and consumers to meet face to face, whilst various Covid-19 restrictions/lockdowns were in place.

Following recent Government announcements regarding extensive easing of restrictions throughout Victoria, we advise that all requirements for consumer sign-off of the documents referred to above are re-instated effective as at 16 May 2022.

Please note if further restrictions are implemented in the future, we will advise you in advance if 'sign-off' requirements change again.  

We thank you in anticipation of your co-operation.

Kind Regards
SWEP Leadership Team

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