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SWEP Communique: Product Recall - Convatec Products

15 February 2019

SWEP has been advised of a recall of the below listed Convatec products -

All stock supplied since 01/01/2018 is covered by this recall action. However, the return of any residual product that has not yet been used which was supplied prior to 01/01/2018 will still be honoured by Convatec as required

We have been advised by our distributer Independence Australia that all SWEP clients impacted by this recall will be contacted in the coming days and provided with detail on how they can return and exchange affected products.  

Further details are available on the Therapeutic Goods Administration website via the link below -  

https://www.tga.gov.au/alert/convatec-australia-devices

If you have any questions please don't hesitate to contact SWEP by phoning 1300 747 937 and pressing option 2 to speak with our continence team.


Kind regards,
Teagan Hegert - SWEP Operations Manager

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