SWEP Communique - Non-contracted Continence items

13 May 2019

SWEP has recently extended the contract with Independence Australia for continence products for a further 12 months. We have updated our database to reflect the most up-to-date contract items available. As part of the up-date we have removed all non-contracted, inactive and discontinued items from the database.

We have also revamped the non-contracted items picklist codes. If you require an item that is not contracted you will need to select the relevant code from the non-contracted items picklist codes and provide a quote from the supplier of your choice.  This will apply to all applications and phone orders.

SWEP wish to apologise for any inconvenience this has caused.  We are investigating options with alternate suppliers for frequently ordered non-contracted items, with the potential to add these to our database at a later date, as a choice for consumers where there is no appropriate contracted item.

If you have any questions regarding a current application or are not sure how to obtain a quote please contact our Continence Team on 1300 747 937 (Option 2) and they will be more than happy to help you.


Thank you,
SWEP Management

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