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AT Practitioner news

Access to VA&EP Funding for Consumers Under 65 Years of Age

31 July 2019

Thank you to everyone who has sought feedback from the State-wide Equipment Program (SWEP) in recent months regarding funding for Assistive Technology (AT) items for consumer's who are under 65 years of age.

As a result of this feedback, SWEP has liaised with the Department of Health and Human Services (DHHS) to determine how we ensure that Victorian Government funds are only used to support eligible consumers. It is important to understand that consumers who can access funding for AT from other government programs such as the National Disability Insurance Scheme (NDIS) are not eligible to access support for AT from the Victorian Aids and Equipment Program (VA&EP). In addition, consumers who can access funding from their private health insurer or from compensation, legal settlements or court awards for AT need to discuss their eligibility with SWEP.

SWEP Communique - NDIS Assistive Technology (AT) Working Arrangements Update

16 July 2019
Dear AT Practitioners,
 
As detailed in a recently released communique, the way NDIS applications are processed has now changed and all new AT requests for NDIS participants should now be lodged directly with the NDIS.
The ability to lodge AT applications for NDIS participants within the SWEP portal has subsequently been disabled, along with the ability to submit any applications that may still be sitting in a 'draft'  status.

SWEP Communique - Database Outage

10 July 2019

SWEP would like to advise we will be having scheduled outage on, Friday 12th July between 8:00 pm - 10:30pm.  

If you are logged into the database, you will be logged out. Please ensure you log out prior to 8pm and save anything that you were working on.

If you have any queries you can email swepimt@bhs.org.au


Performance Report Card June 2019

1 July 2019
We have collated the data for June 2019 and presented the achievements of each program for this month. Every month we will provide information about each program.

SWEP Communique - Database Outage

21 June 2019
SWEP would like to advise we will be having scheduled outage on, Friday 21st June between 8:00 pm - 10:30pm.  
 
If you are logged into the database, you will be logged out. Please ensure you log out prior to 8pm and save anything that you were working on.
 
If you have any queries you can email swepimt@bhs.org.au

SWEP - NDIS Assistive Technology (AT) Working Arrangements Communique

20 June 2019

We have been working with the National Disability Insurance Agency (NDIA) to support Victorian participants since 2013.

Although the way NDIA applications are processed will change from July 1, SWEP will still provide quality and best value Assistive Technology, maintenance and repairs and support from qualified and experienced staff.

Performance Report Card May 2019

14 June 2019
We have collated the data for May 2019 and presented the achievements of each program for this month. Every month we will provide information about each program.

SWEP Communique - Database Outage

31 May 2019
SWEP would like to advise we will be having scheduled outage on, Friday 31st May between 8:00 pm - 10:30pm.  

SWEP Communique - Home Modification Builder Query

28 May 2019
We would like to advise that SWEP are aware of the recent news stories released relating to work undertaken by Maker Constructions and have undertaken an internal investigation into this particular case.
 
SWEP can confirm, that at this particular time, all quotations from the builder in question will continue to be accepted.
 
Kind regards,
The SWEP Management Team

SWEP Communique - Database Outage

24 May 2019
SWEP would like to advise we will be having scheduled outage on, Friday 24th May between 8:00 pm - 10:30pm.  

SWEP Communique - Database Outage

17 May 2019
SWEP would like to advise we will be having scheduled outage on, Friday 17th May between 8:00 pm - 10:30pm.

SWEP Communique - Non-contracted Continence items

13 May 2019

SWEP has recently extended the contract with Independence Australia for continence products for a further 12 months. We have updated our database to reflect the most up-to-date contract items available. As part of the up-date we have removed all non-contracted, inactive and discontinued items from the database.

We have also revamped the non-contracted items picklist codes. If you require an item that is not contracted you will need to select the relevant code from the non-contracted items picklist codes and provide a quote from the supplier of your choice.  This will apply to all applications and phone orders.

SWEP Communique - Database Outage

9 May 2019
SWEP would like to advise we will be having scheduled outage on, Friday 10th May between 8:00 pm - 10:30pm.  

SWEP Communique - Database Updates

8 May 2019

SWEP has recently updated our Quotable Picklist items. This has meant a change in some Picklist codes and descriptions and an overall reduction in the number of options.

These Picklist codes will need to be selected for non-contracted or priced items.  Any application that you have in draft (prior to submission to SWEP), has had the old quotable picklist number removed.   We apologise that this has recently caused some issues, resulting in an inability to submit the application even though you have selected a new picklist item. This should now be rectified, however if you do experience any further issues please contact our SWEP IM&T Team on PH 1300 747 937 Option 5.

Communique - State-wide Equipment Program (SWEP) Oxygen supply

8 May 2019

After many months of deliberation and quite an extensive tender and procurement process, SWEP would like to announce that Supagas has been contracted to supply oxygen for our Domiciliary Oxygen Program from July 1, 2019.

Our transition planning is based around minimal interruption for consumers and we are working with our suppliers to ensure that the new equipment is installed, and consumers are confident about using it, prior to removal of the Air Liquide Healthcare oxygen equipment.  Please rest assured, there will be no changes to the 'package' of oxygen equipment that consumers are currently using.

SWEP Communique-Chemtronics Employment Opportunity Update

6 May 2019
We are excited to let you know that Chemtronics has appointed Niharika Dhillon to the AT Practitioner role at our reissue warehouse in Thomastown. Niharika will take on Sarah's role whilst she is on maternity leave to support practitioners and consumers with the provision of expert advice on the suitability of reissue equipment and customisation options.

SWEP Communique - Database Outage Tonight

3 May 2019
SWEP would like to advise we will be having scheduled outage tonight, Friday 3rd May between 8:00 pm - 10:30pm.  

If you are logged into the database, you will be logged out. Please ensure you log out prior to 8pm and save anything that you were working on.

If you have any queries you can email swepimt@bhs.org.au

SWEP Communique - New Contracted Items and Portal

24 April 2019

With the recent introduction of our new contracted suppliers to the portal, you would have noticed many changes to how you can select items for your consumer.

SWEP Communique - New Database

18 April 2019
SWEP would like to advise we will be having scheduled outage tonight, Friday 19th April between 8:00 pm - 10:30pm.  

If you are logged into the database, you will be logged out. Please ensure you log out prior to 8pm and save anything that you were working on.

If you have any queries you can email swepimt@bhs.org.au

SWEP Communique - SWEP update regarding review of the Home Modifications Panel

17 April 2019

Following development of a revised operating model for its administration of Home Modifications, the State-wide Equipment Program (SWEP) established a panel of providers, known as the SWEP Builders and Tradespersons Panel. An open Expression of Interest process was undertaken and the Panel commenced operation in October 2017.

At its outset, the SWEP Builders and Tradespersons Panel sought improved reliability, accessibility, safety, capability, accountability, value and consumer outcomes in home modifications and greater protection for home owners. SWEP wishes to acknowledge the enthusiasm, commitment and support the SWEP Builders and Tradespersons Panel have provided to SWEP and our consumers since inception.

Following significant feedback and analysis of the Panel arrangement, SWEP has subsequently undertaken an extensive review of the SWEP Builders & Tradespersons Panel.  Factors impacting the Panel have been varied, and both external and internal stakeholder feedback has been considered in this review. Common themes as well as stakeholder specific issues have emerged.

SWEP Communique - New Database #29

12 April 2019

SWEP would like to advise we will be having scheduled outage tonight, Friday 12th April between 8:00 pm - 10:30pm.  

If you are logged into the database, you will be logged out. Please ensure you log out prior to 8pm and save anything that you were working on.

If you have any queries you can email swepimt@bhs.org.au

SWEP Communique - NDIS Application Process

27 March 2019
Over the past few days, SWEP has received many calls from our consumers and their families and our Assistive Technology (AT) Practitioners wishing to clarify the process for submitting AT requests for NDIS participants. Many callers have received conflicting advice from NDIS Agency staff, Support Co-ordinators and Local Area Co-ordinators whereby they have been told that SWEP is no longer involved in the NDIS AT process.

SWEP have subsequently made contact with the NDIS National AT team who has confirmed with the Victorian State Manager today that there have been NO changes to SWEP's involvement in this space and SWEP's current arrangement with the NDIA remains unchanged as detailed below:

SWEP Communique - Lymphoedema Compression Garment Program

25 March 2019

In February 2019, SWEP released a communique advising that due to increased demand on the Lymphoedema Compression Garment Program (LCGP) we would need to waitlist applications for funding. At that time we also advised that we would send gap confirmation forms to consumers prior to placing them on the waitlist or raising an order.

A further review of our processes has now been undertaken following extensive feedback received from AT Practitioners. Effective immediately we will no longer be using or sending out gap forms for these applications. Those consumers who have already received a gap form will be notified of this change (along with their Practitioner), with their application transitioning straight to the waitlist.

SWEP Communique - Chemtronics Employment Opportunity

19 March 2019

We are trying to fill a critical role in our SWEP re-issue service at Chemtronics. This role supports OT's and Physio's prescribing complex power and manual wheelchairs.

We are seeking applications from interested practitioners who may wish to consider a 12 month role / secondment (maternity leave replacement).

SWEP Communique - New Database #28

15 March 2019
SWEP would like to advise we will be having scheduled outage on a Friday for the next fortnight.  Tonight, Friday 15th March and Friday 22nd March between 8:00 pm - 10:30pm.  

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