Dear Practitioners,
During the Christmas holiday period the SWEP portal will be closed from Tuesday 24 December at 5.00 p.m. until Monday 30 December 2024 at 8.30 a.m. for a system review.
The State-wide Equipment Program (SWEP) will be closed from 3.00 p.m. on Tuesday, 24 December and re-open at 8.30 a.m. on Monday, 30 December 2024.
The office will also be closed on New Year's Day, Wednesday, 01 January 2025.
The State-wide Equipment Program (SWEP) will be closed from 3.00 p.m. on Tuesday, 24 December and re-open at 8.30 a.m. on Monday, 30 December 2024.
The office will also be closed on New Year's Day, Wednesday, 01 January 2025.
Dear SWEP Practitioners,
We are writing to provide you with the outcome of our recent Tender for the supply of domiciliary oxygen.
SWEP is pleased to announce Air Liquide Healthcare (ALH) as the successful contractor to supply oxygen to consumers of the Domiciliary Oxygen Program effective from July 1, 2024.
SWEP acknowledges the services provided by Supagas for several years. We wish to reassure all stakeholders that we are confident that the new Supplier will provide quality services as was demonstrated throughout the rigorous tender evaluation process.
Dear Practitioners,
We have been provided with an update from Independence Australia around some product changes we wanted to share with you.
SWEP recently completed our annual Consumer Survey for 2024. Thanks to our consumers for completing this. It provides an overview on how SWEP is providing services across all programs and areas.
Dear Practitioner,
Firstly, we extend our gratitude to continence practitioners for assisting our consumers with their continence needs. We have been fortunate in recent times to fund all new and existing consumers with no wait times within our annual capped budget.
Unfortunately, due to increased demand and the high volume of applications we are currently receiving we are now re-introducing a waitlist.
Dear Practitioners
We wanted to provide you with an update on a backlog of home modifications funding/applications that came about during Covid. We have been continuously working through the back log and are pleased to advise that we have been able to progress many of these but are still needing to finalise some applications between Mar 2022 - Mar 2023.
How You Can Help
If you have submitted a home modifications application prior to March 2023, and an order has not been placed, please contact the team so that we can ascertain any outstanding paperwork and progress the application.
Dear Practitioners
The SWEP Lymphoedema program administration team have noticed an increase in incomplete applications being submitted and this causes unnecessary delays for our consumers and extra administration work for staff, suppliers and practitioners.
The most common reasons for an application being deemed incomplete are listed below. Please review this list as it is important in helping us to reduce delays in processing your requests.
